Dept., of SGSW – Swarna Gramam & Swarna Wardu Offices – Effective functioning of offices – Inspection of SGSW Offices by District Collectors, Joint Collectors and other Officers –Orders – Issued.
Andhra Pradesh Government issued G.O.Ms.No.2 directing District Collectors and other officials to conduct regular inspections of Swarna Gramam & Ward Secretariats to ensure effective service delivery and welfare scheme implementation.
Andhra Pradesh Government issued G.O.Ms.No.2 directing District Collectors and other officials to conduct regular inspections of Swarna Gramam & Ward Secretariats to ensure effective service delivery and welfare scheme implementation.
G.O.Ms.No.2 Explained: Monthly Inspection Targets for Collectors, JCs & Mandal Officers in AP
DEPARTMENT OF SWARNA GRAMAM AND SWARNA WARDU
G.O.MS.No.2 Dated:11.03.2026
G.O.MS.No.2 Dated:11.03.2026
AP Govt Directs Officials to Inspect Swarna Gramam & Ward Secretariats for Better Services, Inspection Norms explained
Andhra Pradesh Government issued G.O.Ms.No.2 directing District Collectors and other officials to conduct regular inspections of Swarna Gramam & Ward Secretariats to ensure effective service delivery and welfare scheme implementation.
Read the following:
- 1. G O Ms No.110, PR&RD (MDL.I) Department, dated: 19.07.2019
- 2. G O Ms No.217, MA&UD (UBS) Department, dated: 20.07.2019.
- 3. G O Ms No.01, GSWS Department, dated:25.01.2025.
- 4. From the Director, SGSW, Vijayawada, e-file computer.No.3037893.
ORDER
In the references1st & 2nd read above, Government established 15004 Swarna Gramam and Swarna Wardu (SGSW) Offices, for delivering Government services and Welfare Schemes to citizens at their doorsteps and 11 and 10 Functionaries of various line Departments were positioned in Swarna Gramam and Swarna Wardu offices respectively. Subsequently, Government have Categorized Secretariats and Rationalized Functionaries, prescribing deployment of optimum number of 6,7,8 Functionaries in A, B, C Category of Secretariats respectively vide reference 3rd read above.
2. In the reference 4th read above, the Director, SGSW, Vijayawada has stated that, no other employees are closely connected with the public as Swarna Gramam & Swarna Wardu Offices’ Functionaries. The delivery of Services / Welfare Schemes largely depends on the effective functioning of the SGSWs. Therefore, it is essential that the monitoring of Higher Authorities & regular inspections / visits for ensuring seamless delivery of services on time, implementation of Government programs and achievement of Swarna Andhra Goals @2047. Therefore, he has requested the Government to issue necessary instructions for inspection of Swarna Gramam and Swarna Wardu (SGSW) Offices by the District Collectors, Joint Collectors, Sub-Collectors and other District/Mandal/ULB level officers for ensuring effective functioning of SGSW Offices.
3. Government, after careful examination of the matter, hereby direct the District Collectors, Joint Collectors, Sub-Collectors, Commissioners of ULBs, District SGSW Officers and other District/Mandal/ULB level officers to inspect the SGSW Offices during their tour programmes for its effective functioning, seamless delivery of services on-time, extending Welfare Scheme benefits to the eligible beneficiaries, verification of its records, availability of Functionaries and maintenance of IT Infrastructure & devices provided by the Government.
5. The inspecting officers shall inspect the following number of Swarna Gramam & Swarna Wardu Offices not less than the number mentioned against their designations in a month, without any repetition of SGSWs duly covering all Assembly Constituencies & Mandals / ULBs:
| Designation | No of Inspections per month |
| District Collectors | 3 |
| Joint Collectors | 5 |
| Sub Collectors | 6 |
| Commissioners of Municipal Corporations | 8 |
| District SGSW Officers | 8 |
| DDOs/RDOs | 6 |
| Additional Commissioners of Municipal Corporations / Commissioners of Municipalities / MPDOs/ Tahsildars | 10 |
| Mandal level SGO Officers/ ULB level SWO Officers | 12 |
GO 2 Inspection Points
5. During the inspections, the inspecting officers shall verify the following aspects:
6. The District Collectors, Joint Collectors and Commissioners of ULBs shall resolve issues noticed during inspections in coordination with the concerned line departments and local administration, and ensure compliance with the prescribed number of inspections.
7. The “Secretariats Inspection Module” in PMU App shall be utilized for monitoring the inspections and ensuring effective supervision by the department.
8. The Director, SGSW, Vijayawada shall take necessary action accordingly in the matter.
- I. Attendance of Functionaries.
- II. Delivery of Services including Aadhaar,
- III. Collection & Remittance of service charges, Statutory charges and RSK.
- IV. Functioning of IT hardware & devices
- V. Display of Posters / Boards and extension material given by the Government.
- VI. Disbursement of NTR Bharosa Pensions, delivery of Ration Cards, NTR Vaidya Seva cards etc.,
- VII. Implementation of Welfare Schemes
- VIII. Maintenance of Records & Registers.
- IX. Discharge of Functions by the Functionaries as per the Timelines fixed by the Departments.
- X. Quality of Grievance Redressal by the Functionaries.
6. The District Collectors, Joint Collectors and Commissioners of ULBs shall resolve issues noticed during inspections in coordination with the concerned line departments and local administration, and ensure compliance with the prescribed number of inspections.
7. The “Secretariats Inspection Module” in PMU App shall be utilized for monitoring the inspections and ensuring effective supervision by the department.
8. The Director, SGSW, Vijayawada shall take necessary action accordingly in the matter.
